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GIFFORDS SURGERY COVID19 UPDATE!

As per the government guidelines, from Monday 15th June it will be mandatory for all patients attending a medical environment to wear a face covering. 😷

The safety of our patients and staff is paramount and we ask that you continue to telephone with any enquiries and do not attend the surgery.

For all patients who need to attend for an appointment, we ask that where possible you do so alone.

If you attend and do not have an appointment you will be asked to leave and telephone. 

In what are difficult and ever-changing times for all, we want to express our thanks and gratitude for your patience and continued co-operation.

#helpustohelpyou #stayalertcontrolthevirusprotectthenhs


First Contact Physio

In March 2020 Giffords Surgery employed Emily Thomas in the ‘first contact‘ physiotherapist role, to help improve the care delivered to patients suffering with musculoskeletal conditions.

 If you contact the surgery regarding any joint pains (including upper limb and lower back) you may be offered a direct appointment with Emily rather than a GP.

Alternatively patients can directly request an appointment with the Physio.

Emily will then conduct a phone triage followed by face to face appointment if appropriate.

 She is able to offer advice on exercises, provide rehab information and refer for further care.

 

This is an excellent step forward in the care of patients with these common conditions.

 


Isolation Note Information

https://111.nhs.uk/isolation-note/?fbclid=IwAR2qVWUbvRY0pOtFJDWKpeWkTek6iQDXw_BAp6QyQuKTPOZzlHm6OVvfHUQ

Use this service if you have to stay at home because of coronavirus and you need a note for your employer.

Before using this service, make sure you have checked the coronavirus advice on the NHS website.


Mental Health and Wellbeing Numbers and Websites

Mental Health phone Numbers and websites

 

Rethink.org

Samaritans - 116123

Mind information line - 03001233393

SANEline - 03003047000 - 16:30 – 22:30 daily

The Mix - 08088084994 - for under 25’s Sunday to Friday 14:00 – 23:00

Papyrus - 08000684141 10 – for under 35’s 10am to 22:00 daily (suicidal feelings)

CALM – 0800585858 – 17:00 – 00:00

Mind.org.uk

Shout text service 85258

HOPElink – 08000684141

NHS.co.uk/mentalhealth

www.nopanic.org information about anxiety management

 

LGBT community

 

Switchboard – 03003300630

Domestic Volience Helpline – 08009995428

 

Domestic abuse

 

The National Domestic Abuse Helpline – 08082000247

Refuge.org.uk

Womensaid.org.uk

Mens advice line – 08088010327

Mankind - 01823334244

Victim support – 08081689111

 

Self Harm

 

Harmless.org.uk

Selfharm.co.uk

 

Grief/Bereavement

 

Cruse – 08088081677

Hope again (young persons Cruse) – 08088081677

The Bereavement Trust – 0800435455

Dyingmatters.org

WHY – 01373 455255

Survivors bereaved by suicide 03001115065

Dorothy House Hospice - 01225 722988

 

Loss of a Child

 

Child Bereavement UK 08000288840

Child Death Helpline – 0800282986

Compassionate Friends – 08451232304

 

 Online CBT

 

www.livinglifetothefull.co.uk first session is free then £5 for the rest of the course.

www.moodgym.com   one session of online CBT

 

 

Apps

woebot app. CBT app that checks in daily and tracks mood.

Headspace app

CALM

 

 

Other support services

 

Kooth Counselling (online for young people)

 

Young Melksham offer counselling at the Canberra centre

 

Wiltshire IAPT (NHS) 01225731335

 

Wiltshire Mind 01225 706532

 

Relate offer free counselling to young people (under 18)

 

Help Counselling 01225 767459

https://apps.apple.com/us/app/coronavirus-support-app-uk/id1504739843?!s=1


PLEASE ONLY COME TO THE SURGERY IF YOU HAVE A BOOKED APPOINTMENT!
IF YOU DO NOT HAVE AN APPOINTMENT THEN PLEASE CALL US ON 01225 896630 AND WE WILL ENDEAVOUR TO HELP YOU.

CURRENT GOVERNMENT ADVICE IS AS FOLLOWS:

IF YOU HAVE CONTINOUS COUGH OR FLU LIKE SYMPTOMS AND HAVE NOT DISCUSSED THIS WITH A GP OR NURSE.

PLEASE DO NOT COME TO THE SURGERY, USE 111 ONLINE FOR ADVICE.

   

Image may contain: sky, possible text that says 'STOP DO NOT ENTER'

                  

                                                                                                   


Carers Information

 

     Carer


Active Signposting

 

The surgery implemented a signposting service from April 2019 to assist patients in seeking care from the surgery and other providers such as pharmacists or NHS Choices.

We have trained care navigators to carry out this new service.

Please see below for more information.

Active signposting 2

 


Improved Access

 

 

Improved Access is a Wiltshire-wide initiative  offering increased availability of services and appointments in the evenings and at weekends. This collaboration between practices will ensure all patients in Wiltshire have this option, but you may be offered an appointment at another practice. Appointments are available 6.30pm-8pm, Monday-Friday, with some Saturdays, Sundays and bank holidays. Appointment types will vary between face-to-face, telephone consultations, and a mixture of  same-day and bookable appointments, available across the week,with GPs and other healthcare professionals, such as practice nurses or health care assistants.

You are required to give consent to use this service.

To book an appointment, contact your local Surgery during normal opening times.

 

 

 


Do you want to stop smoking?

For support in stopping you can contact your local pharmacy where the majority hold a stop smoking clinic. The surgery no longer offers a stop smoking clinic.

Please see the attached form for more information and details for online support.

Access to Stop Smoking Clinics for Patients


Retirements at Giffords Surgery

Giffords GP Partners Dr Sally Rosser and Dr Maeve Duignan  retired from the Partnership in March 2019. They have over 29 and 15 years respectively delivered superb and committed care to the patient population of Melksham and have been instrumental through their hard work, drive and enthusiasm in making Giffords the successful and happy practice it is today.

We are pleased that Dr’s Rosser and Duignan will be staying on at Giffords for a day a week as retained GPs. We wish them both all the very best in their retirement and thank them for their long and productive careers as GPs here at Giffords Surgery.

We are delighted to welcome Dr Claire Garmston to partnership. Claire has already been with us for 12 months and is looking forward to stepping up to partnership alongside Dr Abby Burgess and Dr Jonathan Osborn.  In addition we have recently welcomed Dr Simon Hornby, Dr Jen Iggulden and Emma Hancock to the clinician team.

Dr Abby Burgess

 

Health News from the BBC and the NHS

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