Welcome to Giffords Surgery
Our Mission: To provide the best healthcare through evidence based medical practice delivered in a responsive and caring environment.
About us: Giffords has a dedicated team of health professionals and administrative staff working together to offer health care, observing the principles of access, quality, continuity and a connection with social and healthcare networks in our locality.
Giffords team: Giffords is constantly developing services and improving standards. The development of the multidisciplinary team with targeted specialist services and increased engagement with community health care is testament to our innovation and drive to improve health care. The health professionals are supported by the Practice & Business Manager, Emma Fletcher, the operations supervisor and a large number of administrative staff. The ‘on the day’ appointment system using trained care navigators, allows instant access to appropriate advice and care. The practice has invested in telephone lines, increased numbers of care navigators and health professionals, including advanced nurse practitioners and doctors.
For details of the staff and their roles please see 'Staff' section.
GIFFORDS SURGERY FLU VACCINATIONS 2020
From 1st September we will have a designated telephone line for you to call and book your 2020 Flu Vaccine appointment. The line will be open from 1.00pm – 8.00pm Monday to Thursday and 1.00pm – 6.30pm on Fridays.
Having a flu vaccine is the best protection you can give yourself against an unpredictable virus that can cause unpleasant illness.
This year it is more important than ever to protect yourself against flu.
Please see the list below to see if you are eligible for the vaccination.
Aged 65 or Over
Aged between 18-64 and fall into the following at risk groups:
- Chronic Kidney or Liver Disease
- Weak Immune System
- BMI Greater than 40
- Chronic Neurological Condition
- Spleen Problems
- Health and Social Care Worker
If the answer is YES to any of the above, then you are eligible for a free flu vaccination.
Please telephone our flu line 01225 896650 to make your appointment.
We are expecting a high volume of calls for appointments and would recommend that you contact us and book your appointment as soon as you can.
PLEASE ONLY COME TO THE SURGERY IF YOU HAVE A BOOKED APPOINTMENT.
WHEN ATTENDING FOR AN APPOINTMENT A FACE COVERING MUST BE WORN!
IF YOU DO NOT HAVE AN APPOINTMENT THEN PLEASE CALL US ON 01225 896630 AND WE WILL ENDEAVOUR TO HELP YOU.
CURRENT GOVERNMENT ADVICE IS AS FOLLOWS:
IF YOU HAVE CONTINUOUS COUGH OR FLU LIKE SYMPTOMS AND HAVE NOT DISCUSSED THIS WITH A GP OR NURSE.
PLEASE DO NOT COME TO THE SURGERY, USE 111 ONLINE FOR ADVICE.
To reduce the risk of spreading Coronavirus (Covid-19), if you wish to contact Giffords Surgery for any reason then please call us on 01225 896630.
Please DO NOT attend the practice unless you have an appointment. When attending for an appointment a face covering MUST be worn. We will continue to have telephone and video consultations, providing a more timely service and keeping both you and our staff safe.
Change in rules regarding face coverings
From July 24th 2020 everyone is required to wear a face covering when entering a shop or business. This is in addition to the current guidance of wearing a face covering on public transport.
Thank you for your continued support.
Do you want to communicate with a health professional on the day?
Do you want to have choice in who you see?
Do you want to see a health professional in the evening and at weekends?
Do you want access to specialists in mental health, contraception and women's health, diabetes, cardiology and dermatology?
If the answer is 'YES' then come and join our thriving Surgery and see for yourself!
Giffords' patient list is open. You can register online or at the surgery.
For more information please look under the 'New Patients' tab at the top of the page.
To ensure compliance with the General Data Protection Regulation (GDPR), Giffords Surgery must ensure that information is provided to patients about how their personal data is processed in a manner which is:
- Concise, transparent, intelligible and easily accessible;
- Written in clear and plain language, particularly if addressed to a child; and
- Free of charge
At Giffords Surgery, the practice privacy notice is displayed on our website, through signage in the waiting room, and in a leaflet provided at patient registration. We will:
- Inform patients how their data will be used and for what purpose
- Allow patients to opt out of sharing their data, should they so wish
We will collect information such as personal details, including name, address, next of kin, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, X-rays, etc. and any other relevant information to enable us to deliver effective medical care.
You have a right to object to your information being shared. Should you wish to opt out of data collection, please contact a member of staff who will be able to explain how you can opt out and prevent the sharing of your information; this is done by registering a Type 1 opt-out, preventing your information from being shared outside this practice.
Have your say to improve your care.
We love feedback on what we are doing well and what we can do to improve.
Please give us your feedback by leaving a review on NHS Choices by searching ‘NHS choices Giffords’
or follow the link: https://www.nhs.uk/Services/GP/ReviewsAndRatings/DefaultView.aspx?id=39409
(Site updated 24/09/2020)